This privacy policy explains how Tailor Made handles personal data when people use pricstratly.site, make project enquiries, book consultations, or arrange tailoring, remodelling, and upcycling services in Birmingham.
Depending on the circumstances, a person may ask to access their data, correct inaccurate details, object to certain processing, or request deletion where we are not required to keep the information. Some requests may be limited by legal duties or by the need to complete an agreed project.
Requests should identify the data or activity concerned and provide enough detail for us to locate the relevant record. If a request is complex or involves information we must retain, we may explain the position and the steps we can take.
We keep personal data for the period needed to manage enquiries, complete projects, maintain business records, resolve disputes, and meet legal, accounting, or tax requirements. When data is no longer needed, we delete it or anonymise it where that is appropriate.
When we make material changes, we will update the policy text on the website and take reasonable steps to draw attention to the revised version where appropriate. The date of the latest version should be checked before relying on the policy.
We use personal data to respond to enquiries, assess garments and materials, prepare quotes, record design approvals, manage workshop scheduling, carry out remodelling or alteration work, arrange fit or finish reviews, handle collection, process payments, maintain business records, and meet legal obligations. We may also use limited technical data to keep the website secure and functioning properly.
Typical recipients may include website hosting providers, communication tools, payment processors, and other operational suppliers that assist with booking, administration, or transaction handling. We do not sell personal data, and we do not share more information than is reasonably necessary for the service involved.
We may share personal data with service providers who help us operate the website, manage communications, process payments, or support record keeping. We may also disclose information where required to comply with law, respond to a lawful request, protect our rights, or handle a dispute. Any recipient is expected to use the data only for the relevant purpose.
We may process contact details, project details, garment measurements, fit preferences, communication records, booking information, payment-related information, and notes created during assessment, consultation, approval, remodelling, review, and collection. Where a customer supplies garments or materials, we may also record information about their condition, construction, and suitability for the requested work.
We receive personal data directly from customers through phone calls, email, contact forms, and workshop visits. We also generate internal records from consultations, assessments, quotes, approvals, progress updates, fit checks, and collection arrangements. Some payment or booking information may be received through the relevant service provider used to complete the transaction.
We may use session cookies to keep the site working during a visit, preference cookies to remember settings, and analytics cookies to understand general site performance and usage patterns. We do not rely on cookies to collect more information than is needed for these purposes.
Our website may use cookies and similar tools that are necessary for basic site operation, support preferences, and help us understand how the site is used. Users can usually control cookies through browser settings and, where available, through on-site preference tools. Blocking some cookies may affect site functionality.
