Acceptance of Terms

By using this website or contacting us, you agree to these Terms and to any additional conditions that apply to a particular project. If you do not agree, you should not use the website or submit an enquiry.

Reference Summary

The following clauses provide the primary opening framework and linked source references for this document.

Section 01

Acceptance of Terms

By using this website or contacting us, you agree to these Terms and to any additional conditions that apply to a particular project. If you do not agree, you should not use the website or submit an enquiry.

Section 02

Services and Scope

We provide tailoring, alterations, remodelling, and upcycling services subject to inspection of the garment, fabric, condition, and requested fit. Any concept, scope, or quote is based on the information available at the time of review and may be limited by the existing material and construction.

03

Quotes and Payment

Scope / use / administration

Prices are normally provided after assessment and may change if the scope changes or if additional materials or work are required. Where a deposit is requested, it may be taken before work begins, and payment methods accepted will be confirmed at the time of booking or collection.

Supporting documentWIPO
04

Customer Responsibilities

Payments / cancellation / timing

You are responsible for providing accurate information about the garment and for disclosing any known damage, prior alterations, or special handling needs. Additional work will only be carried out with approval where practicable, and any estimated turnaround is subject to workshop capacity and the nature of the project.

Supporting documentHCCH
Policy Terms

All website content, text, images, and layout are owned by us or used with permission and may not be copied or reused without consent. Any design ideas, sketches, or working notes created for a project remain our property unless otherwise agreed in writing.

05 Clause

Intellectual Property

All website content, text, images, and layout are owned by us or used with permission and may not be copied or reused without consent. Any design ideas, sketches, or working notes created for a project remain our property unless otherwise agreed in writing.

Reference Consumer Rights UK
06 Clause

Liability

We will use reasonable care in carrying out work, but we do not guarantee an exact fit, an invisible repair, or preservation of brand value. To the extent permitted by law, we are not liable for losses arising from pre-existing defects, material limitations, or outcomes that depend on garment construction and wear.

Reference Returns Policy UK