Operational clauses
03Quotes and Payment
Scope / use / administration Prices are normally provided after assessment and may change if the scope changes or if additional materials or work are required. Where a deposit is requested, it may be taken before work begins, and payment methods accepted will be confirmed at the time of booking or collection.
04Customer Responsibilities
Payments / cancellation / timing You are responsible for providing accurate information about the garment and for disclosing any known damage, prior alterations, or special handling needs. Additional work will only be carried out with approval where practicable, and any estimated turnaround is subject to workshop capacity and the nature of the project.